Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data. By using our website, you agree to the terms described below.

Information We Collect

We may collect the following information when you use our website:

• Personal details such as your name, email address, phone number, and delivery address.
• Payment information required to process your orders (handled securely).
• Non-personal information such as browsing activity, device details, and location data for analytics purposes.

How We Use Your Information

The information we collect is used to:

• Comply with legal obligations or resolve disputes.
• Process and deliver your orders.
• Communicate with you regarding your purchases, promotions, or support requests.
• Improve our website’s functionality and personalize your shopping experience.

How We Protect Your Data

We employ industry-standard security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. This includes encryption protocols, secure servers, and restricted access.

Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Legal authorities, if required by law.
• Service providers involved in order processing (e.g., payment processors or couriers).

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:

• Opt-out of marketing communications at any time.
• Access, update, or delete your personal information.
• Request details on how your data is processed.

Contact Us

If you have any questions or concerns about your privacy, please contact us at info@ketty.co.za.